
Project
Management
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TMONE's team of strategic direct marketing professionals, state of the art technology and industry experience facilitates the integration of marketing channels and ensures TMONE exceeds client's customer acquisition and ROI expectations.
The direct marketing mix TMONE utilizes is unique to each client and designed to ethically provoke a positive and profitable response from the target market.
Call center services is the foundation of TMONE's marketing mix. Voice to voice generates
high response rates and consistently delivers a high return on investment.
TMONE's contact
center capabilities include:
Outbound,
Inbound, Voice-Over-Web Call Routing, Voicemail & Fax Management,
Web-Chat, Integrated Push Technology, Web-Collaboration/Form Sharing,
Interactive Voice Response (IVR) Call Routing, Unified Messaging, E-mail
Analysis with Automated and Semi-Automated Response, Browser-Based Multimedia
Interaction Management with Inbound/Outbound Cross-Media Call Blending,
and a Customer Service Platform.
TMONE constructs and maintains its own finite marketing database for each client's target market. It then coordinates marketing campaigns utilizing multiple channels and heavily integrated marketing media.
Every successful marketing mix incorporates the
internet. Opt-In E-Mail, content based websites, and search engine marketing
are a few of the targeted web based marketing techniques that TMONE exploits.
TMONE specializes in both paid inclusion and organic search engine strategies.
Both targeted and reactive direct mail drops round off the marketing mix. Prospects that
call in or respond to telemarketing calls are segmented and direct mailed to increase market
penetration.
Cold prospects are often sent direct mail with a reduced price or promotion.
Each mail campaign is designed to maximize ROI and increase market penetration for TMONE's
clients.
