Call Center Supervisor
866-577-2461
Info@TMone.com
www.TMone.com/careers

• Full time position
• Competitive salary, bonus and benefits
• Pivotal management role
• Advancement opportunities
• Supervise 10-20 business to business and business to consumer sales agents

Location:
TMone
1925 Boyrum St.
Iowa City, IA 52240

Description:
TMone is looking for an experienced call center professional supervise 10-16 B2B and B2C contact center agents. The primary responsibility of the sales supervisor is meeting and exceeding sales expectations. Sales supervisors will be responsible for all day to day recognition, education, information and motivation of sales agents as well as interviewing and hiring new candidates.

Qualified candidates should be self-motivated, efficient, and flexible and have the ability to learn quickly. Basic knowledge of Microsoft applications and PC skills are required. Excellent oral and written communication skills are a must. Fast paced environment requires the person in this role to be task oriented and self managed. Sales supervisors are involved new program deployment, reporting and strategic initiatives.


Call Center Trainer
866-577-2461
Info@TMone.com
www.TMone.com/careers

• Full time position
• Competitive salary, bonus and benefits
• Pivotal management role
• Advancement opportunities
• Train business to business and business to consumer sales agents

Location:
TMone
1925 Boyrum St.
Iowa City, IA 52240

Description:
TMone is looking for an experienced call center professional to train B2B and B2C contact center agents. The primary responsibility of the trainer includes developing training material and curriculum, developing and executing continuous development training for existing employees and facilitating weekly training classes for segments as needed. The contact center trainer is responsible for the entire training experience.

Qualified candidates should be self-motivated, efficient, flexible and have the ability to learn quickly. Basic knowledge of Microsoft applications and PC skills are required. Excellent oral and written communication skills are a must. Fast paced environment requires the person in this role to be task oriented and self managed. The sales trainer is involved with new program deployment, reporting and strategic initiatives.



About TMone:
Located in Iowa City, TMone is a leading telesales and database marketing firm that provides new customer acquisition, relationship management and database marketing solutions to clients via its contact center and database/list marketing divisions. The divisions operate independently while capitalizing on synergies to deliver solutions unique to their industries.

A track record of mass market customer acquisition in conjunction with company-wide quality management processes ensure TMone's clients experience consistent sales performance, increased customer loyalty, financial efficiencies and diligent adherence to existing marketing communications strategy. Clients increase company focus and their scope of resources with TMone's value added capabilities.