Contact Center Services
TMone's 27,000-square-foot, 300-seat, state-of-the-art contact center is located near downtown Iowa City and the University of Iowa campus.
The contact center provides services to a variety of markets with a focus on acquiring new subscribers for the telecommunications and financial services industries.
Contact center marketing campaigns are integrated with strategic database marketing and ancillary marketing channels to achieve maximum penetration and efficiency in target markets.
TMone's contact center solutions result in superior in-bound and out-bound conversions. Quality, brand integrity and existing marketing communications strategies are foremost considerations when developing marketing solutions with TMone.
At TMone we help our clients communicate with customers and prospects in a manner that makes the most of each customer interaction.
Each interaction is regarded as an opportunity to increase revenue, loyalty and overall value of the customer relationship.
The TMone solution reduces costs and controls sales patterns with accountable and predictable marketing results that create financial justification for outsourced services.
TMone believes in attracting and retaining the most talented and dedicated contact center professionals.
The contact center management team has more than 100 years of combined experience executing telesales and relationship marketing campaigns.
Experienced telesales agents handle in-bound and out-bound sales opportunities with a level of professionalism rare in the industry.


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