TMone

Headquartered in Iowa City, IA TMone (pronounced T-M-one) is a leading front office Business Process Outsourcing (BPO) firm specializing in customer relationship management (CRM) and database management.

The divisions function independently while capitalizing on unique operating synergies to deliver solutions exclusive to individual industries. TMone was co-founded in 2002 by President & CMO Anthony Marlowe and by COO John Burchert. TMone was named to TMCnet's Who's Who in Teleservices in 2005, 2006 and to Inc.'s Fastest Growing Privately Held Companies in 2007.

Customer Relationship Management (CRM)

As outsourcing experts TMone operates on behalf of growth and brand-focused companies primarily in the communications, financial services, software and utility sectors. The CRM division provides both business-to-business and business-to-consumer multi-channel one-to-one customer interaction services. By employing inbound and outbound channels to manage customer relationships throughout their life cycles, and acquire new customers, TMone's contact centers provide outsourced sales, higher end customer service, care, account management and support.

A track record of high performance in conjunction with company-wide quality management processes ensure TMone's clients experience increased customer loyalty, consistent sales performance, financial efficiencies and diligent adherence to existing marketing communications strategy. Clients increase company focus and their scope of resources with TMone's value added capabilities.

Clients of the CRM division enjoy the use of the database management divisions interactive communications platforms. The platform enables our clients to turn real time marketing intelligence into real time data feeds that can be efficiently leveraged to drive individually targeted loyalty and sales campaigns via any channel.

Database Management

The database management division delivers marketing database, automation and integration solutions for targeting new clients as well as sophisticated interactive communications platforms for existing clients. TMone and through its well known industry brand http://www.Discount-Lists.com provides targeted databases, database processing and database appends to companies executing direct marketing campaigns such as direct mail and telesales. By aggregating, overlaying and sourcing new lists and databases the division supports clientele globally of all sizes and in every industry.

TMone takes time to understand objectives and develop solutions that directly address the goals and expectations of its clients. Ancillary database service such as appends, hygiene and processing enhance existing TMone's clients house lists and databases.

TMone also develops large strategic highly targeted prospect databases using a variety of proven proprietary methods to aggregate marketing intelligence for mass marketers.